WP e-Commerce Plugin 3.7.5.1

Kia Ora team. I’m pleased to annouce a new minor realease of the WP e-Commerce Plugin. No major enhancements have been added to this release however the following fixes should improve your online shop.

* Fixes to the Paypal Pro merchant file
* Fixes to the Paypal Express Checkout merchant file
* Tracking email improvements
* HTML in descriptions does not break RSS (thanks to http://www.leewillis.co.uk)
* Category permalinks will now be regenerated properly on installation and on update
* Category list bug preventing viewing a product when viewing a category fixed

» Download WP e-Commerce 3.7.5.1

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74 Comments

  1. John
    Posted December 3, 2009 at 6:53 pm | Permalink

    Hey guys, I just migrated to a virtual private server at godaddy and have been having a problem where something in the plugin crashes the Apache server… I’m not quite sure where to start with diagnostics but I’m wondering if you have any suggestions. When I enable the plugin and run a crawl test or get much traffic, the server crashes. When I disable it, no crashes…

    Thanks,
    John

    • John
      Posted December 4, 2009 at 3:54 am | Permalink

      So… after some trial and error I found that the problem has something to do with the wp-ecommerce plugin and the simplepress forum plugin. If they are both active, the server crashes quite frequently. If I disable one or the other, no problems. I disabled the forum since it isn’t as important…

  2. llanches
    Posted December 3, 2009 at 10:04 pm | Permalink

    Have you managed to fix the bug with SagePay not marking orders as paid? I know it’s not as popular as PayPal but it is still an advertised feature.

  3. Gina
    Posted December 4, 2009 at 5:00 am | Permalink

    The product link problem (Error 404 – Not Found) for none-english language still can not be solved.

    If the product categories or product names were in Japanese,Chinese,French,or Spanish….I got “Error 404 – Not Found”.

    This problem can be solved,If the category URL could be product-page/?category=1 instead of product-page/CATEGORYNAME, and the product details page could be product-page/?category=1&product_id=1 instead of product-page/PRODUCTNAME —- BUT,how can I do that??

    • Posted December 7, 2009 at 9:48 am | Permalink

      We will fix this in the next major release. But it is too complicated to fix for 3.7.5.2.

      • Gina
        Posted December 9, 2009 at 2:16 pm | Permalink

        Did you mean 3.7.6 or 3.8? I really love this program,and hope this could be fixed as soon as possible. If you search “french category” or “spanish category” or “german category” in the forum, you will find many people got the same problem as I did.

    • Nicola
      Posted February 12, 2010 at 5:53 am | Permalink

      I solved by changing the permalinks to default to “date and name”

  4. Posted December 4, 2009 at 10:09 am | Permalink

    If possible can you specify exactly what files contain changes from the 3.7.5 version? I’ve done a lot of tweaking in the actual plugin files and would like to know if I need to overwrite these tweaks or not.

  5. Posted December 4, 2009 at 11:06 am | Permalink

    Does anyone know if the ability to add multiple conditions on a coupon has been restored? (Or if you have installed this version, could you try it out real quick? on 3.7.5 pressing the “+” button to add conditions doesn’t do anything.

    Normally I would check myself, but I’m finishing up a site launch for a client who has requested this feature, and am trying to avoid upgrade issues at this point in the game.

  6. Posted December 4, 2009 at 12:35 pm | Permalink

    @ Morten – beware, the upgrade overwrote several of my tweaks.

    Does this upgrade really fix the “specifying thumbnail size” issues? I can’t get any different results than before…

    • Posted December 7, 2009 at 9:39 am | Permalink

      How did your image sizes differ from the default and what type of product display are you using?

      3.7.5.1 fixes this if your images are larger than the default size, there will be a new release soon (3.7.5.2) that will have a fix for if your images are smaller than the default size.

  7. jam
    Posted December 5, 2009 at 1:08 am | Permalink

    There is a small encoding bug in viewing order
    http://screencast.com/t/MjE2NWFjMj
    This is written in Latvian in UTF-8 Also the same encoding problem exists in Packing slip page
    http://screencast.com/t/MzU0OGEw

  8. Posted December 5, 2009 at 6:48 am | Permalink

    Have spent all day trying to resolve an installation of 3.7.5.1 and WP 2.8.6 . I note other sites are running with this and the beta post confirms that it definitely works. I am seeing two problems within the admin:
    1. within the general settings I can’t change the country nor the currency. If I change the country, the page auto refreshes and returns the ‘payment options page’ I can see the dropdown options for currency.
    2. within the Product, i can only see the page title ‘Display products’ and forur boxes below the Add a product sub title. I can’t add a product.
    Assuming the claims on the site are correct in that the combination does work, I’m guessing there’s a theme or hosting issue. I’ve tried many simple and a few premium themes and have the same problem.
    I’m hosting on Rackspace Cloud.
    Any thoughts?
    Thanks
    Andy

    • Posted December 7, 2009 at 9:51 am | Permalink

      For the first problem, can you edit the currency after you edit the country?

      For the second problem, does the footer of the WP admin load on that page? If not, it indicates that there is a PHP fatal error that is being suppressed by the server settings.

      Are there any PHP error logs available to you on the server that you can send to us?

      • Posted December 11, 2009 at 8:26 am | Permalink

        Thanks for getting back.

        some initial problems that I’ve experienced seem to be related to the incompatibility of a premium theme with WPec. The theme originator has confirmed that their theme and WPec are two monsters and have too great a demand on resources. I have therefore, for now, resorted to a simple WP theme and managed to get an installation working.

        point 2, however, continues to cause me pain. I had a shop ready to go and wanted to activate Askimet and a redirection plugin. After activating Askimet, i started to see problems as described so deactivated it and functionality returned. since trying to activate the redirection plugin, I’ve not been able to see products. I’m facing a reinstall and rebuild which is far from ideal.

        To answer your specific questions.
        No, I can’t see the Wp footer when the products are not visible.
        I don’t seem to be able to get php logs. Any advice on how I could get these?

      • Posted December 11, 2009 at 8:38 am | Permalink

        found an error report, here’s most recent error that’s been repeated…
        [10-Dec-2009 13:31:44] PHP Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 128 bytes) in xxxxxxxxxxxxx/content/wp-includes/wp-db.php on line 930
        thanks

        • Posted December 11, 2009 at 9:03 am | Permalink

          found an error report, here’s most Done some digging and testing.

          here’s a solution:

          in the /wp-settings.php file set this
          define(’WP_MEMORY_LIMIT’, ‘128M’);

          (default seems to be 32M)

          Andy

  9. citrine
    Posted December 5, 2009 at 11:11 am | Permalink

    Ok, I’ve upgraded to the latest version and I the stock claim STILL isn’t clearing when i remove the items from the cart! Please please please, any help would be much appreciated.

    Thank you.

    • Posted December 7, 2009 at 9:57 am | Permalink

      This works for the “empty cart button” but apparently not for the remove button on the checkout page.

      This will be fixed in 3.7.5.2

      • citrine
        Posted December 7, 2009 at 11:57 am | Permalink

        It doesn’t work for either for me. My customer really needs it to work, she sells only one of a kind items :(

      • Posted December 11, 2009 at 11:46 am | Permalink

        Ditto on the unique products… if you’re fixing (have fixed) this for the next point release is there some code you can provide to patch the current release in the mean time?

        Cheers guys.

      • Posted December 11, 2009 at 5:11 pm | Permalink

        OMG! I’m so glad to see that other people are having this issue (not that it’s a good thing) with “Variation Stock” numbers and removing products from the cart itself! I put up a forum post on wordpress.org ages ago!

        http://wordpress.org/support/topic/327410?replies=2

        I noticed that the error also occurs with the “Quantity: Update” button in the Checkout form page. If you enter “0″ and click “Update”, it doesn’t remove/reset the number of products items either.

        Other than that – a great plugin – haven’t had any other major problems with it. Looking forward to the fixes in 3.7.5.2! :)

        • citrine
          Posted December 13, 2009 at 7:19 am | Permalink

          So are we going to get a fix for this?

  10. Posted December 5, 2009 at 12:11 pm | Permalink

    Hey there. We’re trying to add a handling charge on top of the normal shipping costs, but can’t seem to figure it out. We’ve reviewed the docs…but nothing. It’s probably an obvious function that we’re just missing. Can anybody help?

    Thanks
    Sy

    • Posted December 22, 2009 at 5:32 am | Permalink

      Yes! We also want to add a handling charge. I can’t find the method anywhere in the plugin. Please advise.

      Bert

  11. Udo
    Posted December 6, 2009 at 4:01 am | Permalink

    Hi
    I am interested in your shop. Do you plan to set up an API for Affiliates, so that i can e.g. sell Amazon / clickbank-Products?
    Thanks
    Udo

  12. Posted December 8, 2009 at 1:26 am | Permalink

    I’m not sure if this is a PayPal specific issue, but setting to Paypal express checkout gives this: SetExpressCheckout API call failed. Detailed Error Message: Security header is not validShort Error Message: Security errorError Code: 10002Error Severity Code: Error

    And the standard checkout goes to a PayPal page that says this:

    We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller. Please contact the seller to resolve the problem. If this payment is for an eBay listing, you can contact the seller via the “Ask Seller a Question” link on the listing page. When you have the correct email address, payment can be made at http://www.paypal.com.

    Obviously we’ve checked the email address – which is correct and working (we used the account to buy a Gold Cart ;-)

    This is on a basic thematic set up and wp e-commerce is the only plug in.

    I have read that this (latter) error can come from a business variable, but I do not really understand any of the forums and the shorthand used to describe the issue. mNone seem related to this plug in either – any ideas?

    • Posted December 9, 2009 at 9:51 am | Permalink

      It really does mean >>We cannot process this transaction because there is a problem with the PayPal email address supplied by the seller.

      your email address supplied in settings>payment options is incorrect, please check.

      • Posted December 10, 2009 at 1:01 am | Permalink

        I’m also experiencing this issue. I’ve checked the settings in the Checkout form as well as Payment tab.

        • Posted December 11, 2009 at 1:56 pm | Permalink

          then are you trying to use sandbox? check the url… if it has sandbox in it and your not using a sandbox account theres your problem,, also check test mode is not enabled (if not using sandbox)

  13. jam
    Posted December 8, 2009 at 3:55 am | Permalink

    Also there is a problem with value get_option(’payment_instructions’). It is not editable anymore. After update from previous versions it is in database, bet no accessible in Admin section.

  14. Posted December 8, 2009 at 6:59 am | Permalink

    Hi guys, I’m having problems where the product details page. When you click a thumbnail it should open the larger image as well as any other images attached to the product. For some reason, mine is only opening and displaying the thumbnail. Do you know if this is a bug or a problem with just my site? Has anyone else seen this?

    Thanks!

    • Posted December 8, 2009 at 8:36 am | Permalink

      Also noticing a problem deleting images from a product….

    • Posted December 8, 2009 at 8:37 am | Permalink

      I’m wondering if I need to update my gold cart files…. can you send me the latest version? I have a hell of a time keeping track of them.

  15. wei
    Posted December 8, 2009 at 10:55 pm | Permalink

    the checkout chinese language doesnt work properly, the billing and shipping address part, when placed an order with chinese input, but in the admin order slip shows wrong characdters

  16. Posted December 9, 2009 at 5:58 am | Permalink

    Seeing another error with the product description. It is dumping the full product details into the meta description. Is there a way to override this?

    • Posted December 13, 2009 at 8:45 am | Permalink

      I’m having the same problem. It seems to only happen when you add an A HREF tag in the product description. I wonder if I’m inserting it incorrectly.

      • Posted December 18, 2009 at 4:45 am | Permalink

        Oh interesting, I didn’t make that connection. That will give me something to help troubleshoot….

  17. Posted December 9, 2009 at 12:59 pm | Permalink

    I installed the most recent update 3.7.5.1 and am noticing that in my product page if I add 4X quantity of one product and then go to another product and add 1 of that product, the whole shopping cart deletes and reverts to 2 quantity of the second product.

    Example:
    1. Go to http://trulytoffee.com/products-page/
    2. Click on the Assorted Flavors round tin and then select Quantity = 4.
    3. Click on “Shop Now” at the top or again go to http://trulytoffee.com/products-page/ and then select the “Truly Toffee Rectangles (Up to 2 Flavors)” product and add 1. You will notice that your Shopping Cart in the left sidebar has gone from the correct price ($95.80 for 4 assorted tins) to $45.65 for four assorted tins and 1 Truly Toffee Rectangle. Then if you click on the view cart button you will see 2 rectangles for $45.65 as the total. All wrong.

    Basically, it appears that if you start with a quantity greater than 1 of one product and then go add a second product the while shopping cart collapses. Help please.

  18. Posted December 10, 2009 at 12:24 am | Permalink

    I would love to see a “Bulk” product upload solution. Something like providing an Excel or CSV format we could use to fill in data and then a folder with the product photos, we upload that by FTP or dashboard and launch the DB Queries on the excel/csv file… possible ? complex certainly but not massively considering the datamodel.

    Possible in close future ? would help massively, working on a Digital Stock photography e-commerce and imagine uploading 500-1000 photos 1 by 1 duh… and that’s a week-end work for us (not the uploading… the qty of photos).

    • Posted December 10, 2009 at 1:00 am | Permalink

      I have built a mass category/brand/product uploader for the latest release of WP E-Commerce. It doesn’t support uploading thumbnails but could be easily implimented. Contact me for more details.

  19. oswaldb
    Posted December 10, 2009 at 7:07 am | Permalink

    I’d be happy to pay for a version of WP e-commerce that would provide a level of support. What do you think Instinct?

    • Posted December 10, 2009 at 3:32 pm | Permalink

      We do provide support – I’m not sure what you mean? The best line of support is to email the dev team as always.

      That said the existing forums are going to get blown away next week and replaced by a new flashy site with tons of WordPress e-Commerce resources including a support forum that only people who have bought a gold file can access. The only free forums will be for general discussion and showcase :)

      • oswaldb
        Posted December 10, 2009 at 4:25 pm | Permalink

        Wow…sounds absolutely fantastic…thanks Dan. Will the prices stay the same or should I rush now & buy a gold file?

      • Posted December 11, 2009 at 11:42 am | Permalink

        And here I was trying to take a more active role :-P

      • John
        Posted December 23, 2009 at 5:50 pm | Permalink

        Hey Dan, I emailed you the other day – I bought 2 gold carts the other day and was emailed one key… how do I acquire the second key? Also replied to the sales email and didn’t get a response.

  20. Randyrew
    Posted December 10, 2009 at 10:24 am | Permalink

    I can absolutely create a tool that would do that in Excel… my problem is I have no idea how to connect to the CSV file within the database, how to export from it or how to import into it. Anyone who knows that, I would gladly work with you on creating something that everyone could use.

  21. Jason
    Posted December 11, 2009 at 10:40 am | Permalink

    Is anybody have problems with the Google Checkout. It redirects me back to the checkout page whenever I try to check out.

    • Posted December 11, 2009 at 1:52 pm | Permalink

      Heaps of reasons for that to occur bro, Have you checked shipping settings? I.e you have use shipping on Yes but no shipping modules selected,,, one potential reason,,,, will need a link and access to help.

      best
      Jeff

  22. citrine
    Posted December 11, 2009 at 10:16 pm | Permalink

    I have another HUGE issue. Two of my websites have missing checkouts since my upgrade!

    http://www.lovestruckjewelry.com

    I need a fix for this ASAP!!! Why is this happening???

  23. Posted December 12, 2009 at 3:31 am | Permalink

    I’m not sure if i’m right here but i just wanted to tell someone that there’s a thief out there.. http://tribulant.com is a page where some free-plugins for wordpress are sold. i don’t think that it’s ok to sell the work of others.. so maybe he’s selling your shopping cart..

    • Posted December 12, 2009 at 5:34 am | Permalink

      I’m not so sure that is the same plugin… I just looked at a few of the demo sites and there seems to be some big differences. Maybe they started with the Instinct framework and changed it or something…. I’m sure one of the developers will chime in shortly.

  24. ottoj3
    Posted December 12, 2009 at 5:47 am | Permalink

    I am looking for a way to set up a store so that customers would have to log in and then only have access to certain products. I am doing a site for a customer who is a professional photographer and want to put the photos online for the customer to see and place orders, but does not want everyone to see the pics, only the client that the pics belong to. Is there a way to do this??

    I am new to WP but love it so far…

  25. Posted December 12, 2009 at 1:18 pm | Permalink

    I’m having trouble with this plugin on WP 2.9 Beta 2, It does not work, I cannot install this plugin via the installer, once I manually upload it, it breaks and disappeared from the installed plugin list…

    • Posted December 15, 2009 at 10:43 am | Permalink

      It works for us. And providing it works on the stable WordPress release I’m happy. If you want to test beta software with us let me know via my email.

      • jimmy
        Posted February 13, 2010 at 4:46 am | Permalink

        Hi Dan,

        I am using the free version of your plugin 3.7.2 but the paypal pro doesnt work
        error “Sorry your transaction did not go through to Paypal successfully, please try again.” when checking out.

        i am using this on a charity website that i done, this charity is for children with learning difficulties, and i have been having this iisue for a long time please i beg you to email me or write a reply here on how i can fix this issue, there have been many kind people who wanted to donate to the charity but we were not able to take any payment on the site, as im new with wordpress and your plugin i am stuck and need desperate help. Please help, if you could email me a solution that would be nice.

  26. Posted December 12, 2009 at 7:55 pm | Permalink

    Hi, I just duplicated a product, and I was hoping it would literally duplicate all the product’s initial settings.

    I was mainly hoping it would copy over all the “Variation Control” settings, i.e the Prices, because there are quite a few and I don’t particularly want to retype them all in, but I’m having to anyways…

    Does anyone have or know of a solution for this? Would appreciate any help, thanks :)

    • Posted December 15, 2009 at 10:44 am | Permalink

      This functionality is avaialble in the trunk version of WP e-Commerce at the moment and will be in the next stable upgrade.

      • Posted December 18, 2009 at 3:12 am | Permalink

        @Dan Milward: Thanks mate, that sounds great. Looking forward to the upgrade :)

  27. Matthew Barger
    Posted December 14, 2009 at 5:10 pm | Permalink

    This is a good update. However, I would still like to see some enhanced shipping options when using UPS to calculate. 1. Rate selection (every update of this plugin i have to go into the php coding and change the rate table from Daily Pickup to customer counter) 2. rounding up the carts weight to the next pound (this is a ups requirement, however the ups shipping option in the plugin will submit ounces and get a rate lower than what ups will actually charge) if these two issues could be addressed in the next release it would aid me and i’m sure others in not losing money because these variables are not easily configurable

  28. Kamrul
    Posted December 15, 2009 at 5:13 am | Permalink

    What about digital products? If i want to sell an ebook, provide my buyer a disposable secure download link etc. what about that? May be it is about paypal ipn( instant payment notification) – is it integrated within your wp e-commerce plugin?

  29. Posted December 17, 2009 at 12:49 am | Permalink

    Little bug…

    In the products admin, if i search for a product with 2 words, for example “red bag”, it removes the space and searches for “redbag”

  30. Posted December 18, 2009 at 11:33 am | Permalink

    Hey guys, is there a way, on a product page, to have the product title written to the page’s meta title?

  31. Posted December 23, 2009 at 12:38 am | Permalink

    This string “Shipping Address same as Billing Address?” in file shopping_cart_page.php also should be included in language translation files.

  32. Posted December 23, 2009 at 9:13 am | Permalink

    Hey guys

    I notice there have been a further 2 minor point releases in the past few days, 3.7.5.2 and 3.7.5.3… what’s the story with these? ie. what’s changed or been fixed? I have custom code modifications in my WPEC install and it would be good to have a clearer idea of what each release updates. Are there any release notes?

    Cheers

    • Posted December 23, 2009 at 9:28 am | Permalink

      ok, I’m a dork I know… changelog in the readme file… but it would still be good to have more announcements/information about release made available here on the blog or somewhere… if you don’t live in the wp-admin backend it’s easy to miss important releases and we can’t always count on clients to point them out. :-)

      • Posted December 23, 2009 at 12:54 pm | Permalink

        Not sure. I kind of agree but I also think capable developers like yourself should write / make your changes using WP e-Commerce plugin hooks.

        And if they don’t exist then you should add them for us – and we’ll help make you famous. So then if we make an update to the Plugin it doesnt really matter for you ;)

  33. roostermoon
    Posted December 29, 2009 at 5:57 pm | Permalink

    Unsure if this is because of update, but it happened after I updated.
    =)

    I had previously changed the file name of my products-page and everything worked beautifully.

    Then I tried to change the ‘title’ (so it would show up differently in the navigation) and I somehow ended up with an extra products page. And I can’t delete it. Every time I try to delete (or with the new WP update, to ‘trash’ it) I get an error –

    Fatal error: Call to a member function on a non-object in /home/………../wp-content/plugins/wp-e-commerce/wpsc-includes/theme.functions.php on line 471

    And now there are also 2 versions of the page with the title I was trying to change TO.

    With multiple versions of this page, navigation by categories is impossible because the directories have reverted to incorrect file names.

    ANY help is appreciated.

    Thanks,
    Sherri

  34. roostermoon
    Posted December 29, 2009 at 6:34 pm | Permalink

    I still am unable to delete the extra pages, but I have found I can correct the permalinks in the URL Settings section of the Admin page.

  35. Josh Arcadia
    Posted January 18, 2010 at 8:33 am | Permalink

    Hi…
    Incredible plugin!

    How can I reduce the width of the Quantity field on the frontpage? to large, I just need the classic square…

  36. Mario
    Posted February 17, 2010 at 8:09 pm | Permalink

    do you need to buy or add any plugin for PayPal, Google Checkout to work? If not how do I insert API info please?

    Thank you

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